This website is operated by Nexus Phoenix. Throughout the site, the terms “we”, “us” and “our” refer to Nexus Phoenix. Nexus Phoenix offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1. Conditions of sale
You must be of legal drinking age to use this website and order goods and services from Nexus Phoenix.
Payment can be made by credit card or PayFast.
Prices and availability are subject to change – When you place an order we source the wines directly from the farm and consolidate your order back in our warehouse – we use a specific courier service who knows how to handle wine & ensure that it gets to you safely
We try our best to keep our wine list up-to-date, but do occasionally get an out-of-stock situation – when this happens Nexus Phoenix will select a replacement wine on your behalf.
2. Returns Policy
Every effort is made to ensure that orders are fulfilled correctly. If you have any questions or concerns regarding our returns policy please contact info@nphoenix.co.za
3. Modifications to the service and prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
4. Delivery
Delivery is door-to-door countrywide,
R350.00 PER ORDER for Express Delivery which is next day delivery from order.
R250.00 PER ORDER for Economy Delivery which is 5-7 days from order.
It is the customer’s responsibility to ensure that the delivery address is entered correctly. Nexus Phoenix will not be liable for loss, damage or expense caused by input errors.
Please note that during public holidays, long weekends and Christmas holiday season times, delays can be experienced due to increased freight volumes.
5. Delivery serviced and fees
Subject to availability and receipt of payment, delivery will be made to the address specified by you.
Delivery time depends on the destination but we aim to deliver within 5– 7 working days. Nexus Phoenix will not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.
6. Stock Availability
Stocks of all goods on offer are limited. We cannot always guarantee vintage and availability due to the number of wines listed on this web site.